Sheila Y. McCoy-Holness_________________________
114-14 147th Street, South Ozone Park, New York 11436
(718) 276-3018
(917) 940-4504
E-Mail sweetegal204@yahoo.com
Summary: A high energy, enthusiastic, and dependable individual who excels in challenging and competitive environments. Able to cope with stress well and conduct business as a professional.
PROFESSIONAL HISTORY
Diamond Personnel December.2007- Present
Receptionist/Clerical Position
Various Temporary Position
Image Capital West HempsteadOctober, 2006 – April207
Collections
Mail (Incoming/ Outgoing)
Calls to Debtors
Clerical Support
Bizzy Bee Realty St Albans, New York Present
Assist Broker
Search MLStatus
Type Documents
Setting Appointments
Screen Calls
IPRO, Lake Success, New York January 2006 – Febr2006
Telephone Surveyor
Professional telephone manner
Clerical and office support as needed
(Temp. Position)
King Teleservice Long Island City, New York October2004- August2005
Customer Service
Inbound Calls (on behalf of Verizion)
Jamaica Service Program for Older Adults, Inc. Jamaica, New York July2002-Aug 2004
Receptionist/Clerk
Front desk coverage
Maintain staff timesheets
Maintain meal contribution records
Compute daily and monthly statistical report
General clerical support
Cannon USA, Lake Success, New York January 2001-June2001
Receptionist/Operator (temporary position)
Answer incoming calls
Provide customer service
Computerized data entry
Horizon Staffing Solutions, Lake Success, New York May2000 – Present
Receptionist/Secretary
Various temporary positions
Salant Corporation, Long Island City, New York September1980-July1999
Production Secretary
Secretary to Vice President of Production
Daily cart tracking for piecework operators
Keyed inventory for manufacturing production
Answer incoming calls; provide customer service
Development of daily production and cumulative weekly reports
Purchasing for production Department
Data entry
Receptionist/Switchboard
Operate multi-lined Switchboard Varied clerical support, filing, faxing, photocopying
Correspondence for sales people
Education
Jamaica Vocational H.S
Queens College, Microsoft Office
Queens Adult Center, Microsoft 98
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May 3rd, 2010 at 7:33 am
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References :
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Horizon Staffing Solutions, Lake Success, New York May2000 – Present
Receptionist/Secretary
Various temporary positions